Refund Policy

At Spacing, we strive to provide a fair and transparent booking system for our members. This Refund Policy outlines the circumstances under which a refund may be issued.

1. General Policy

All confirmed bookings are considered final. We operate on a no-refund policy for cancellations initiated by the customer, except in certain special circumstances described below.

2. Exceptions to the No-Refund Policy

Refunds may be granted under the following circumstances:

Venue Closure: If our coworking space is closed due to maintenance, unforeseen events, or force majeure.
Operational Disruptions: If we are unable to provide the booked workspace due to technical or structural issues.
Space Reassignment: If we reallocate your booking to another customer upon your cancellation request.

3. Refund Process

Refund requests must be submitted via email to our support team.
Approved refunds will be processed within 3-5 business days from the date of approval.
Refunds will be made using the original payment method, unless otherwise agreed.

4. Non-Refundable Items

Membership fees
One-time registration fees
Additional services such as printing, catering, or event add-ons

5. Contact Us

If you have questions about this Refund Policy, please contact us at:

+60 18-3990 314

[email protected]

Last updated: 01 December 2025